About Us

FREQUENTLY ASKED QUESTIONS

How do i get started?
Commencing your studies with the AIECS is simple. Either complete the Student Enrolment Form at the back of this information guide and return it to us, along with your $100.00 enrolment fee or enrol directly on our website: www.aiecs.com.au.

What happens then?
Once your enrolment forms and enrolment fee have been received, you will be posted a learning assessment evaluation form. This information is confidential between the student and the AIECS and is used to determine if you may require any additional support services which we offer. You will also be provided with a student practicum handbook for recording your volunteer or paid practical work
completed for the course, a student information handbook and enrolment letter, confirming your enrolment with our institute and providing you with the contact details of your Trainer Assessor if you are ever in need of additional support. The letter will also include your log in details to access our services on the online student training centre.

Next, if you haven’t already done so, you are ready to purchase your first training module! Your Trainer Assessor will also be in contact with you within the first 1-2 weeks of your enrolment to welcome you to our Institute. They will also arrange to see you in the workplace if you are either volunteering or have paid work at a Child Care service once every four weeks.

How do i purchase my first module?
You can purchase your first module by telephone, email, the online student training centre, or by visiting our campus.

What if i’m not sure if i’m on the right track with my modules?
If you have any queries in between your regular Trainer visits or phone calls, remember that your Trainer is always available to support you, six days per week Monday-Saturday from 8am-6pm via mobile telephone contact, so never hesitate to call them for assistance and peace of mind.

I’d like to finish by a certain date, but am unsure if it is possible?
We have many students with many different study requirements and goals. If you have a goal in particular that you are planning towards, our Trainers can assist you with developing a tailor-made training plan to keep you on the right track towards achieving your goals.

What are the payment methods available?
Payments for initial enrolment and for the purchase of training modules can be made via cheque, money order, credit card over the phone or the online student training centre, Centrepay - Centrelink can pay your bills for you direct from your regular Centrelink benefit payment, direct debit instalments via EZI DEBIT or EFTPOS and cash at the AIECS campus.

I’m not currently working in the Industry, do I need to start my practicum straight away?
At the AIECS we have many students enrol in our courses who are not necessarily working in the Child Care Industry but may plan to in the future. You may choose to complete the theory aspect of the course first through the training modules and complete your practicum requirements at a later stage in your course if more convenient. Students need to be aware that they may need to complete anywhere
up to 240 hrs placement before they successfully meet the practical requirements and should take this in to consideration when planning when to commence their prac. If you are looking for a service to complete your practicum in, you can approach Child Care centres within your local area to enquire if you could be placed there for volunteer work or paid employment if available. In some instances, the AIECS may also be aware of centres in need of staff or volunteer workers so don’t hesitate to check with your trainer or at reception.

YOUR CHECKLIST TO STUDYING ONLINE

To be successful in the online course you must be familiar with the basic operation of your computer hardware and software. The fundamental skills you need include the use of the mouse, copying and pasting, printing and word processing. In addition, you should have some experience and familiarity with sending and receiving e-mail, attaching documents to e-mail, and navigating and using the Internet.

Before registering, answer these simple questions to judge your readiness for this Online course:

• I am a self-directed, self-motivated, independent learner who will ask for help from the trainer/assessor when necessary.
• I have good reading and writing skills for getting directions and information and for completing assessment items.
• I have basic computer experience and competence with word processing, e-mail, and Internet browser software.
• I have regular access to the computer.
• I know how to send and receive e-mail.
• I know how to attach documents to e-mail.
• I can use the Internet to find information and resources.
• I can download files to my hard drive.
• My computer hardware meets the minimum requirements (see below).
• My computer software meets the minimum requirements (see below).
• You are required to visit the website at least once a week.

If you answered yes to ALL of the questions above, then online courses may be for you. Before enrolling, please check that you can answer yes to each of the following requirements:

Minimum hardware/software requirements and experience:

• Windows 2000 or later with Pentium 75 or faster, 16MB of RAM or more, broadband internet connection preferrable.
• Established Internet access through an Internet Service Provider (ISP).
• Established e-mail account with an active and accurate e-mail address.
• Internet browser software - Microsoft Internet Explorer 7.0 (or higher) or Netscape Navigator 7.0 (or higher).
• Word processor software such as Microsoft Word.
• Printer - optional but highly recommended.
• Active participation in all online activities, discussions and assignments.

If you said YES to all the questions above; then you are ready to enrol in this online course!

If you are not sure if your computer equipment will connect you successfully, please call (07) 3801 3962 for assistance.